Automated reputation management for local & multi-location brands

    More 5-star reviews.
    Protected rankings.
    All on autopilot.

    Every bad review costs you customers you'll never meet. Accelerate CX automates review requests, responds in minutes, and routes unhappy customers to private feedback — so your reputation builds itself while you run your business.

    Book a Free Demo

    Free 30-minute walkthrough · No credit card required

    4.9/5 avg client rating SOC 2 secure +150% avg review lift
    Accelerate CX · Dashboard
    Avg Rating
    4.8
    +0.3 this month
    Reviews
    1,284
    +152
    Sentiment
    94%
    Positive
    Live Review Stream Live
    Maria G.
    2m

    Best service in town — the team was fast and friendly!

    James T.
    14m

    Booked online, walked in, done. Couldn't be easier.

    Priya S.
    1h

    Great experience overall, small wait but worth it.

    Reputation Score92 / 100

    Trusted by growing local & multi-location brands

    Debt GuidanceShift ExpressoCapital Efficiency GroupNorthgate DentalSummit Auto GroupBloom Med SpaHarbor Vet Co.Lumen FitnessCedar & Co. Realty

    The reputation problem

    Your reputation is leaking revenue — quietly

    Most local businesses lose customers every day to problems they can't see. Here's where it's costing you.

    Invisible on Google

    Inconsistent listings and too few reviews bury you below competitors. When customers can't find you — or don't trust you — they book someone else.

    Slow or no review responses

    Unanswered reviews signal you don't care. Each silent week chips away at trust and pushes your local ranking further down the map pack.

    Unhappy customers go public

    A frustrated customer with no easy channel leaves a 1-star review for the world to see — when a private conversation would have solved it.

    One platform. Every review. Every location.

    Everything your reputation needs — in one place

    Accelerate CX replaces a dozen disconnected tools with one system that generates, monitors, and protects your reviews on autopilot.

    Review generation

    Get More Reviews

    Automated SMS and email review requests fire after every visit or purchase. Reach customers at peak satisfaction and turn happy moments into public 5-star reviews.

    Monitoring & response

    Protect Your Rankings

    Real-time monitoring across Google, Facebook, and every major review site. AI-assisted responses go out in minutes — fast enough to protect trust and your map-pack position.

    Private feedback routing

    Capture Feedback Privately

    Smart routing funnels unhappy customers to a private feedback form instead of a public 1-star review. Solve problems quietly before they ever reach the internet.

    Multi-location analytics

    See Everything in One Dashboard

    A single multi-location reputation dashboard with sentiment analytics, response times, and review trends across every branch — so you always know where you stand.

    Real results

    Reputation you can measure

    The numbers our customers see within their first 90 days on Accelerate CX.

    +150%
    More reviews in 90 days
    Average across active accounts
    24hr
    Average response time
    Down from days or never
    73%
    Fewer public negative reviews
    Routed to private feedback
    4.8★
    Average client rating
    Across all managed locations
    "We went from a handful of reviews to over 200 in three months. Our Google ranking jumped two spots and the phones haven't stopped."
    Dana Whitfield
    Owner, Northgate Dental
    "The private feedback routing alone paid for the platform. We catch unhappy patients before they ever think about leaving a bad review."
    Marcus Lee
    Marketing Director, Summit Auto Group
    "Managing 14 locations used to mean 14 logins. Now it's one dashboard and responses go out automatically. It's night and day."
    Priya Anand
    Operations Lead, Bloom Med Spa

    Testimonials shown are placeholder copy for layout — replace with verified customer quotes before launch.

    How it works

    Live in an afternoon. Working while you sleep.

    01

    Connect your listings

    Link Google, Facebook, and your other review profiles in minutes. We sync every location automatically — no manual setup per branch.

    02

    Automate requests & responses

    Review requests fire after every visit. AI-assisted responses go out in minutes, and unhappy customers route to private feedback.

    03

    Watch reputation & revenue grow

    Track reviews, sentiment, and rankings from one dashboard as your star average climbs and more customers find you first.

    Why Accelerate CX

    Doing it manually vs. on autopilot

    What you're comparing
    Doing it manually
    With Accelerate CX
    Time spent managing reviews
    5–10 hrs / week
    Minutes / month
    Response speed
    Days, or never
    Minutes, automatically
    Review volume
    Whatever trickles in
    +150% in 90 days
    Visibility across locations
    Scattered logins & spreadsheets
    One live dashboard

    Pricing

    Plans that pay for themselves in new reviews

    Pick the tier that matches your locations and review volume. Every plan includes Google & Facebook integrations and automated review invites.

    Starter

    R599/month

    For small businesses starting to build their online reputation and collect more 5-star reviews.

    • Up to 100 review requests/month (WhatsApp, SMS, or Email)
    • Google & Facebook integrations
    • Auto-send review invites after appointments, purchases, or events
    • Basic dashboard for monitoring reviews
    • AI-assisted response suggestions (manual approval required)
    • Auto-publish positive reviews to Facebook & Google Posts
    Most popular

    Growth

    R2,199/month

    For growing teams that want review automation and response support across multiple locations.

    • Everything in Starter, plus:
    • Up to 300 review requests/month
    • Trigger-based automation (tags, pipelines, surveys)
    • AI-generated review responses (with manual edit or approval)
    • Up to 30 responses/month posted on your behalf
    • Monthly review performance reports
    • Social sharing of top reviews (Facebook/Instagram)
    • Up to 3 business locations

    Premium

    R4,899/month

    Full-service review growth engine for high-volume or multi-location businesses that want it handled end-to-end.

    • Everything in Growth, plus:
    • Up to 1,000 review requests/month
    • Fully automated AI review responses (based on sentiment and templates)
    • Up to 100 review responses/month handled by our team
    • Weekly insights + competitor review monitoring
    • Auto-publish top reviews to multiple social channels
    • Dedicated success manager
    • Multi-location analytics & dashboards

    Not sure which plan fits? and we'll map the right tier to your locations and review volume.

    Book a free demo

    Ready to take control of your online reputation?

    See Accelerate CX on your business in a live 20-minute walkthrough. We'll show your current reputation score, where you're losing customers, and exactly how to fix it — no commitment.

    • Personalized walkthrough on your locations
    • Your free reputation score, live
    • A 90-day growth plan, yours to keep

    No credit card · No contract to watch the demo

    FAQ

    Questions, answered